We are working up our full review on Windows 10 as I write this piece, and like other reviews you will read around the web, we are finding a lot to like about the latest and greatest from Redmond. However, we have found the both the upgrade process for existing users something of a chore, and the outright purchase process and download process to be a downright pain in the neck. Read on to see why when it comes to customer service and support, Apple still reigns supreme.
