29.12.2014 18:55 Uhr, Quelle: MacNN

Apple cements 14-day refund policy for European iTunes purchases

European shoppers now have a definite 14-day window in which to claim refunds for iTunes Store purchases, according to updated support documents (PDF). Customers can ask for a refund "without giving any reason," the documents say, and in most cases simply need to find the "Report a Problem" tool. In other instances -- namely those involving iTunes Match, Season Pass, Multi-Pass, or unredeemed iTunes gifts -- a person has to contact iTunes Support. Refunds are unavailable to people who have redeemed an iTunes gift code. The company promises that approved refunds will be delivered no later than

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