Apple has been ranked second, edged out slightly by Samsung in J.D. Power's latest U.S. tablet satisfaction study. Samsung scored 835 on a 1,000 point scale, while Apple was just behind at 833. Both companies got 5-star ratings from J.D. Power. The survey found Apple scores particularly well in performance and ease of operation, while Samsung improved across all five factors measured by J.D. Power and ranked particularly well on cost. The survey found that 50% of consumers get recommendations from family and friends for tablets, while 49% peruse a manufacturer's website for information. Apple has used J.D. Power rankings numerous times in its marketing surveys in the past. "Whether consumers prefer the online channel for competitive pricing compared with the tac
