Q: My grandson just betrayed my trust. I want to turn off his data and texting so that he can’t turn it back on, but because we have a shared plan the phone company cannot turn off for just his iPhone. Can this be done? - Pete A: Unfortunately, the only realistic option here is to block these features at the carrier level, and if your carrier is unwilling or unable to do this for a shared account you may need to consider other options on the…
