Apple aficionados often struggle to describe just what makes them love the company's products. In the case of GigaOM founder Om Malik, a recent experience in which he handed over his iPad 2 to his mother in India was the basis for a wonderful heartfelt story about what makes Apple products so special. Malik describes watching his mother talking to her grandson via FaceTime (see photo at the top of this post), and I'll let his words explain how he feels about Apple: "It didn't matter how it was happening - ju
