30.12.2011 21:50 Uhr, Quelle: MacNN
Verizon bows to feedback, drops $2 payment fee
Just hours after an FCC investigation began, Verizon has said it will drop the contentious $2 "convenience fee." It directly acknowledged the customer backlash as the core reason. In a questionable justification, though, it claimed the fee had been implemented to "improve the efficiency" of payments, although it decided that simply educating customers would be easier.
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