A new book, Letters to Steve by Mark Milian, chronicles and explores some of the email exchanges between former Apple CEO Steve Jobs and the public, CNN notes. Jobs was unusual among major tech executives in having a well-known email address from which the public could actually get a response. In an official book description, the CEO is described as having "handled customer-service inquiries himself and carefully revealed hints about upcoming Apple products, guaranteeing headlines on blogs." In other highlighted exchanges, though, Jobs allegedly "lobs insults, bend
