MOST Training & Consulting has released Mac HelpMate version 3, an update to the Mac OS X remote support software. The software has automatic screen sharing launch support and a dashboard widget for launching a help session. Mac HelpMate has configurable proactive alerts, which allow IT managers to monitor any disk, both local or network on the network, e-mailing an alert when a disk falls below a certain percentage of free space and when kernel panics or S.M.A.R.T errors occur or a Time Machine backup fails.
