06.08.2009 18:05 Uhr, Quelle: MacNN

Apple tops tech support rankings again for 2009

Apple has maintained a decisive lead in technical support rankings for 2009, according to a new Laptop study. Of ten major companies tested, only Apple managed an "A" grade for its help, earning it across both its ability to solve problems on calls and online; it also kept hold times to under five minutes and located its support only in North America. The company is further helped by having a de

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