Gateway GT GT5228j (Desktop) In many cases, this will resolve the issues you are experiencing and get you back in business. Turn off your computer, wait a few seconds and then turn it back on. Press and hold the "F8" key after you see the Gateway logo appear on your screen. When you see the Windows Advanced Options menu appear, release the "F8" key. Press the down arrow key and scroll down to highlight "Safe Mode with Command Prompt. Select[…]