Simply Mac is one of the largest Apple Authorised Service Provider chains in the world, however it has had a fractious relationship with Apple in recent months. Repair stores need special equipment to conduct official iPhone repairs, such as machines that pair a Touch ID or Face ID Secure Enclave to the new display unit, but Apple does not give these out freely. Simply Mac had resorted to conducting third-party unofficial screen repairs, which angered Apple.
However, 9to5Mac has learned that the two companies have now reached a deal. Apple is paying to fit the new machinery and implement various security upgrades into about 30 Simply Mac stores. In exchange, Simply Mac will cease conducting all third-party repairs.
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