Fortune has a lengthy piece addressing the question of whether Apple has lost its design mojo. It opens with some of the customer complaints being made about the company.
The Watch isn’t out-of-the-box intuitive; the latest keyboards are annoying and fragile; Apple Pencils are easy to lose; the iPhone has been flawed ever since Apple introduced that camera lens that juts out on the back, and things have gotten worse with the “notch” on the screen of the iPhone X.
And goes on to present conflicting views from tech industry figures …
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