02.11.2013 09:20 Uhr, Quelle: Macworld UK
Samsung squeezes out Apple for J.D. Power tablet satisfaction honors
J.D. Power and Associates yesterday gave its top ranking in tablet satisfaction to Samsung, the first time since it debuted the award that Apple did not take the prize.Basing its rankings on surveys of more than 3,300 U.S. tablet owners, J.D. Power awarded Samsung a score of 835 out of a possible 1,000, edging Apple -- which garnered a score of 833 -- by just two points.Amazon followed in third place with a score of 826."Those scores show Samsung and Apple at parity, but we have to give our award to the one with the highest [score]," said Kirk Parsons, senior director of telecommunications services at J.D. Power, in an interview Friday.J.D. Power's award to Samsung has come under fire from some quarters, largely because on a scorecard that showed the ratings firm's "Power Circles," Apple accumulated 22 filed circles out of the possible 25, compared to Samsung'
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