20.05.2011 01:05 Uhr, Quelle: The Unofficial Apple Weblog

Is it possible? AT&T drops lower in customer satisfaction survey

It's a bit of a surprise. AT&T has dropped below Sprint in consumer ratings, at least according to the American Customer Satisfaction Index, as reported by the Associated Press. Both T-Mobile and AT&T are ranked at the bottom, which makes you wonder about the wisdom of the announced sale of T-Mobile to AT&T. Think of the fun customers will have as the two worst companies on the list merge accounting systems and networks. Consumer Reports also ranks AT&T the worst of the cellular carriers. Sprint and Verizon both get a score of 72 in the survey, which was done by polling 8,000 households in the first quarter of the y

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