The Plaza Hotel in New York City is now providing all guests with iPads both in their rooms and in The Palm Court dining room, according to a report from Luxist. Started in January 2011, the program gives guests complete access to guest services like room service along with the ability to control room functions such as lighting and AC using Intelity's ICE (Interactive Customer Experience) software.
In talking to Luxist, the hotel's general manager Shane Krige explained "[The Plaza] chose the iPad because it is a great piece of equipment that is here to stay and won't disappear tomorr
