Owners of Palm's newer phones have encountered a flaw in its online backup system that has wiped out contacts and calendars. A portion of users note that backups sent to Palm's Profile cloud service from a Pre (and now Pixi) are being corrupted and blank out any synchronized data when the phone has to be reset or restored. Those without a local backup, such as through an app like Missing Sync, have no choice but to recreate the data from scratch.
