05.10.2026 23:18 Uhr, Quelle: Macrumors

Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue

In a statement shared with MacRumors on Friday, Apple said that iPhone 18 Pro Max users who have experienced an issue where AT&T cellular service does not work will need to have the device replaced, as the issue apparently cannot be fixed with a software update once it has occurred. That is a big deal, as it hints at hardware failure, but we lack details since Apple and AT&T have yet to disclose the underlying cause of the issue. A spokesperson for AT&T directed us to Apple, which has yet to respond to our latest request for comment. It is possible that Apple is still investigating the issue, but so far our follow-up questions have been met with radio silence (pun intended). In the meantime, all we know is that Apple said iOS 27.0.1 and an AT&T carrier settings update released last week "are meant to help prevent this issue from occurring," so iPhone 18 Pro Max users who have not experienced this issue should ensure that both of these updates are installed immediately to avoid potentia

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