03.03.2022 15:18 Uhr, Quelle: MacMinute

Research Reveals Consumers and Businesses Prefer Voice Calls to Text or Email

Hiya, a call performance management cloud, has released its 5th annual “State of the Call” report based on more than 150 billion calls analyzed, and 12,000 consumers and 2,000 businesses surveyed in the U.S., Canada, UK, Germany, Spain, and France.  The report finds that consumers and businesses prefer the phone call over all other methods […]

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