09.06.2021 14:18 Uhr, Quelle: MacMinute

ACSI: customer satisfaction with video streaming services declines

The American Customer Satisfaction Index Telecommunications 2020-2021 Study reveals customer satisfaction with video streaming and video on demand services declined during the pandemic, while subscription TV improves. The news is slightly disappointing for Apple TV+. Overall customer satisfaction with streaming streaming dips 2.6% After a steady mark last year, customer satisfaction with video streaming tumbles […]

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