Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord. Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor. HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer. Do not remove a component from its protective packaging until you are ready to install it. The edges of metal panels can cut skin. Be careful not to slide skin along any[…]