Hi the HP G62-374CA Notebook Broadcom Bluetooth for the bluetooth mouse may be the cause, remember the touch pad is also a mouse so have a look in device manager you will most likely see a yellow error flag. Specify a correct version of file. Windows 7Windows 7 bit. Solved: HP G62 Notebook PC bluetooth not working - HP Support Community - Solved HP laptop keyboard not working problem on Windows 10, 8 and 7 by reinstalling and updating keyboard[…]
