Microsoft has apologized to owners of the Surface Book and Surface Pro 4 for enduring a "less-than-perfect experience" with their tablet PCs. Acknowledging issues with both products, launched in October, the Microsoft Surface team has published a "Note to Our Customers," thanking them for supplying "candid feedback" on the two computing devices and advising it is continuing to work on solving the problems plaguing the Surface 4 since launch.
