24U Software has rolled out 24U Phone Companion 2.0, a new version of their FileMaker plug-in solution for Mac OS X and Windows.
4U Phone Companion allows FileMaker solutions to interact directly with supported PBX (telephone switches). Version 2.0 adds support for call centers by providing called trunk line identification and improving support for complex phone handling workflows thanks to the ability to process unknown messages from and send raw commands back to the connected phone system.
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