It's a small miracle that you can open up your laptop and surf the web while soaring through the air in a metal tube some seven miles above the ground, but the experience is inconsistent, and when it works, the connection is often frustratingly sluggish. That's about to change.
Once focused on undercutting the competition, JetBlue is now best known for its in-flight product: complimentary snacks, 36 channels of free DirecTV and friendly flight attendants (excluding that one