On August 23 we reported on issues Citrix GoToMeeting clients were having connecting the latest MacBook Air to the video conferencing service. At the time there was no firm time table for when a fix to the issue would be available.
Today I spoke with Sampath Gomatam, the VP and GM of Real-Time Collaboration at Citrix, the devision that handles the GoToMeeting software. He told me the issue was caused by a problem with how the video engine for the software worked with the video drivers of the new Macs. The company has escalated work on the patch due to online feedback. He also informed me that an update will be available to fix the issue on September 15.
Help is coming GoToMeeting fans.
