22.05.2013 06:35 Uhr, Quelle: Engadget

Survey says Verizon is best at customer satisfaction... among the big four, anyway

The results from the American Customer Satisfaction Index are in, and parroting a recent study by Consumer Reports, Verizon Wireless is named the front-runner with the most happy subscribers among the big four carriers. The survey takes a number of factors into account, such as call clarity, dropped calls, network coverage, data speeds, helpfulness of in-store staff, diversity of plans and th

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