According to leaked reports from an Apple "town hall" meeting, some significant changes are coming to AppleCare and AppleCare+ policies starting this fall -- however, unlike most news of this nature, the changes should benefit consumers while still cutting some costs. Among the bigger changes will be a new policy to repair, rather than replace, damaged iPhones when possible; an extension of telephone support; more remote hardware fault diagnosis, and a change to tie an AppleCare policy to a customer rather than a specific device.
