29.04.2013 16:05 Uhr, Quelle: The Unofficial Apple Weblog

iPad tops J.D. Power's customer satisfaction survey for second year in a row

Once again, Apple's iPad has topped the J.D. Power and Associates ranking of tablets as it pertains to customer satisfaction. In its most recent survey, J.D. Power surveyed 1,857 tablet users who have owned a tablet for at least one year. The survey measured satisfaction across five factors; performance, ease of operation, styling and design, features, and cost. Each factor was weighted differently, with performance and ease of operation being afforded the most pull. When the data was tabulated, t

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