For anybody who has had to support a friend or loved one through an emotional cellphone crisis, rejoice: your savior in the form of OPTiM's Optia smartphone-to-smartphone remote control has arrived. The premise here is that using a friend based system with invites users can add contacts to the app -- think parents, grandparents -- on their Android handset then simply ask for help or offer to help that friend. The recipient clicks yes, and the remote control session begins. OPTiM's man at the booth, Taiga, took us through the entire process from adding