On December 5th, Direct Merchandise Marketing (DMM) released a long-awaited statement that was supposed to explain just what had gone wrong in shipping its Matrix One tablet, a device we thought we might never see. The company cited part delays and Google Wallet troubles that left it with no choice but to allow refunds. However, that's not even half of the story. As you'll see in our investigation after the break, the company itself hasn't been on the level with its customers, even as it became clear that operations were coming apart at the seams.
