When the first wave of news was breaking about Apple and its executive shuffle, the initial focus was on Scott Forstall leaving even though that's not actually happening until 2013.
According to the Wall Street Journal, both Forstall and John Browett, Apple's vice president of retail, were asked to leave with Browlett's departure an immediate one. Perhaps the reason this didn't get more initial attention is because it was hardly surprising.
First, he came to Cupertino with a less than stellar résume. Previously, he had been CEO of Dixons, a UK retail electronics company not known for excellent customer service. To put it mildly, he was considered a su
