Every year at about this time, J.D. Power and Associates releases the results of the U.S. Wireless Smartphone Customer Satisfaction Study. For the eighth consecutive year, Apple is at the top of the list in terms of customer satisfaction for smartphones.
On a 1,000-point scale, Apple ranked first with a score of 849, performing well in all key factors used to determine the overall score. Physical design, which makes up 23 percent of the overall satisfaction figure, and ease of operation (22 percent) w
