A Sprint training doc leaked by iSource and confirmed authentic by Engadget suggests Sprint is increasing its support options for iPhone owners. According to the document, dealers and preferred retailers will offer improved in-store service for iPhone customers starting on October 15.
The training starts on 9/6 and covers iTunes, iCloud, hardware troubleshooting and software options for iPhone owners. It's required for a range of employees, including managers, sales reps, and technicians. The document claims that by the
