Apple has issued an official response to reports about Wired writer Mat Honan having his iCloud account broken into via AppleCare. "Apple takes customer privacy seriously and requires multiple forms of verification before resetting an Apple ID password," the company tells Wired. "In this particular case, the customerís data was compromised by a person who had acquired personal information about the customer. In addition, we found that our own internal policies were not followed completely. We are reviewing all of our processes for resetting account passwords to ensure our customersí data is
