RIM has already been feeling the sting of lost customers. That sting isn't getting any gentler, as Qantas just outlined plans to replace all 1,300 BlackBerry phones in the fleet with iPhones. As the airline explains to The Australian, a mix of cost overhead and employee feedback is steering the decision to wing it Apple's way. We also imagine Qantas may be facing the usual airline dilemma of having to replace large swaths of equipment after clinging to old technology for dear life. Naturally, the company is keen to re
