That's the word from the Wall Street Journal in a report that says Best Buy has a "Solution Central" table filled with Geek Squad employees at a test location in Minnesota. It's similar to the Apple Store Genius Bar. Best Buy is also trying methods to let customers pay at several locations, rather than wait in a check out line.
Best Buy's interim CEO, Mike Mikan, says he is calling the Apple Store-like efforts "Best Buy 2.0." Among the changes is an effort to have lots of employees around to help people.
I can relate to that. Finding help at my local Best Buy store is a difficult task. What's worse, is the pricing. How can a store that calls itself 'Best Buy' be
