Early investigations have suggested that Nokia and AT&T attempts to have staff use the Lumia 900 may not be having an impact on actual recommendations in the short term. A tour by CNET of five Manhattan-area AT&T stores just after launch showed that staff not only didn't know much about the Windows Phone flagship but were actively steering users to the iPhone. A companion check by IDC researcher Ramon Llamas in Massachusetts showed one Windows Phone recommendation, but most recommended Android hardware like the Galaxy Note.
