If you've ever corresponded with Apple Support (or any major customer support outlet, really), you might have seen that little notice at the bottom of the email that says any conversation included "may be privileged and may contain confidential information." Most of the time, that's just a weak move to try and cover up any issues that customer support may cause. But in Apple's case, they sometimes try to take it seriously. David Bowles is a blogger who had an issue with his Thunderbolt display warranty, and when he corresponded with Apple about it, he posted it on the Go Inside magazine website. Just a little while after that, however, he received an email from Apple's tech support notifying him that they'd s
