RIM's new leader Thorsten Heins in further interviews has outlined how he plans to take on competition in the short term. He revealed to Reuters that just 20 percent of BlackBerry owners are using a modern version of the OS, in some cases using BlackBerry 5 or even older. Much of the company's focus would be on getting them to upgrade to new phones, including special carrier deals that could bundle devices together or give carriers phones with bundled apps.