For a brief moment, I had hopes that RIM had made a move that would unseat it from the funk it's been sitting in for years. And then I watched the introductory video of newly-appointed CEO Thorsten Heins. Anyone who assumes that a simple CEO swap is the answer to all of RIM's issues is woefully misinformed, or worse, just blinded by false hope. Sure, removing Jim Balsillie and Mike Lazaridis -- both of which have been rightly criticized for not responding to