Ever wonder how Apple employees know you need help or are there to pick up an order? Apple employees now have a way to track you in the store. On Black Friday, New York Times reporter Brian X. Chen took a closer look at a customer tracking system Apple has been using "for a few weeks." It's an interesting look at how Apple is using its own technology to improve and expedite the retail shopping experience.
The system is powered by an internal application running on an employee's iPod touch. A customer walking into the store can use the Apple Store app to alert employees they have arrived to pick up their order. The customer's iOS device uses GPS to locate them and sends the alert when they enter the store. When an
