For the eighth year in a row, Apple has come out on top of the annual American Customer Satisfaction Index (ACSI). Additionally, no other company got close to touching Apple.
In the 2011 survey, Apple earned the ACSI's highest score ever, with 87 out of a possible 100 points. That's one point higher than last year and nine points higher than Apple's closest rival in the survey, HP, which scored a 78 (which is also the PC industry
