According to Hardmac, Apple is testing a remote diagnostic tool for iOS devices. The tool will allow support personnel to obtain information on a device's UDID, name, battery diagnostics, iOS version, and crash logs via an entirely online interface. The supposed intent behind this tool is to simplify the process of troubleshooting and diagnosing iOS device faults when bringing the device in for a physical inspection is impractical.
MacRumors notes that Apple has employ
