Watson may have Jeopardy! and the medical realm under lock, but retail / service industries? Not yet, but soon. Very soon. According to a new piece in Hemispheres Magazine, IBM's now looking to shop the supercomputer's world-class vocal recognition technologies to outfits in retail and customer service, with those enterprises in particular drooling at the thought of having a sophisticated machine recognizing human speech. In theory, at least, basic questions could potentially be answered entirely by Watson
