A rare open letter from a RIM executive Thursday has challenged the company's co-CEOs Jim Balsillie and Mike Lazaridis to take more dramatic steps to solve its worsening market share problems. The executive, remaining anonymous with BGR to avoid reprisals from the CEOs and their supporters, accused the company of being isolationist in its strategy and refusing to try competitors' products to see how they work. Instead of simply trying to match feature checklists or please middlemen, RIM management should be using Android and iPhone devices for a week and understand
