Okay, it's not as titillating as the time Microsoft added conversation view to Hotmail, but the outfit did just freshen up its email service with a handful of helpful tweaks. Topping the list is an assortment of shortcuts, including the ability to right click a message to reply, reply all, or forward (you could already do this for other things, like marking something as unread). Hotmail also now responds to the same keyboard shortcuts used in Outlook and -- here's the interesting part -- Microsoft went and worked in Gmail- and Yahoo Mail-specific ones, too (think "#" for deleting messages). And the company