Things are fine in Denmark, but they're rotten in Greece.
Dr. Dimitrios Papadimitriadis (@papadimi on Twitter) was disturbed by some dark spots on his iMac's display, so he took it to Systemgraph (AKA System Graph Technologies), Apple's official warranty support provider in Greece. Systemgraph recommended that the iMac LCD panel be replaced, and that the entire computer receive a good cleaning inside and out.
When Papadimitriadis picked up his iMac a few days later, he was dismayed to find that not only was the LCD panel still defective, but there was evidence of moisture behind the screen. The good doctor took advantage of some verbiage in the Greek Civil Code and demanded a refund or replacement of his iMac, which was still under warranty. Systemgraph refused, saying that he had not p