We've seen 911 call centers that accept text messages, and now if PowerPhone gets its way you'll some day be able to use MMS messages to further pinpoint the source of your distress. Patent number 7,764,769, "Integrated Call Handler and E-Mail Systems and Methods," has just been approved by the Patent and Trademark Office, detailing the use of the company's Incident Linked Multimedia (ILM) software to receive and prioritize multimedia messages at a call center near you. There is also something there about the software integrated with "existing Computer Aided Dispatch and Records Management Systems," which we imagine must be good news for someone loo
