Analyst opinions are differing in the wake of a Friday announcement by Apple, in which the company agreed to hand out refunds or free cases to iPhone 4 owners affected by reception issues. Kaufman's Shaw Wu comments that Apple "did the right thing" by offering the cases, noting that there has been "strong evidence" that a case can insulate the iPhone's sensitive antenna. Wu also points out that just a small percentage of people have complained, and that sources indicate a permanent hardware or software fix may still be coming.
