Some significant changes could be coming soon to the Genius Bar operations at Apple Stores, a report says. Though not identifying its sources, the report claims that the objective is faster response to customers by pulling in as many workers as possible. Stores may keep a closer eye on the influx of reservation and walk-in appointments, for instance, and recruit qualified people from other sections of the store to open up new lines. Although appointments should remain the priority, the goal is allegedly to serve walk-ins in 30 minutes or less.
